Cold Caller / Sales Development Representative (SDR) — Remote | LATAM

Modality: 100% Remote

Contract Type: Contractor

Duration: 3-month contract

Schedule: Full-time

English Level: Advanced / Fluent English required

About the Role

We are looking for a confident, proactive, and results-driven Cold Caller / Sales Development Representative (SDR) to support the outbound sales efforts of a U.S.-based client offering a data-focused product.

In this role, you will be responsible for connecting with prospective customers in the U.S., generating interest, identifying potential business needs, qualifying leads, and scheduling meetings or demos for the sales team.

You will be provided with the tools and resources needed to succeed, including prospect lists, calling platform, call scripts, email templates, value proposition messaging, and objection-handling guidelines.

This is a great opportunity for someone who enjoys speaking with prospects, is comfortable with high-volume outbound calling, and can confidently communicate in English.

Key Responsibilities

- Conduct high-volume outbound cold calls to U.S.-based prospects.
- Introduce the product and clearly communicate its value proposition using provided messaging and scripts.
- Engage prospects in brief discovery conversations to understand their needs and identify potential opportunities.
- Qualify leads based on established criteria.
- Schedule follow-up calls, product demos, or sales meetings for the sales team.
- Follow up with prospects via phone, email, or other communication channels.
- Maintain accurate records of calls, conversations, outcomes, and next steps in the CRM and Excel-based tracking systems.
- Professionally handle initial objections and maintain a positive, confident phone presence.




- Consistently work toward daily outbound activity and appointment-setting goals.
- Share qualified opportunities, prospect feedback, and relevant insights with the internal sales team.

Requirements

- Previous experience in cold calling, outbound sales, telemarketing, lead generation, appointment setting, or business development.
- Experience making outbound calls to prospects or customers, preferably within the U.S. market.
- Advanced or fluent spoken English, with clear and professional communication skills.
- Comfortable making a high volume of outbound calls on a daily basis.
- Strong phone presence and ability to build rapport quickly.
- Ability to ask effective discovery questions and identify prospect needs.
- Strong follow-up, organization, and communication skills.
- Experience working with CRM systems and maintaining accurate sales activity records.
- Results-oriented mindset with the ability to work independently in a remote environment.
- Comfortable working toward activity, lead-generation, or appointment-setting targets.

Nice to Have

- Previous experience as a Cold Caller, SDR, BDR, Appointment Setter, Outbound Sales Representative, or similar role.
- Experience selling B2B, SaaS, technology, data, or digital solutions.
- Experience scheduling qualified meetings or product demos for Account Executives or closing sales teams.
- Familiarity with consultative selling techniques and objection-handling frameworks.

What We're Looking For

We are looking for someone who is confident, resilient, persuasive, and comfortable starting conversations with new prospects. The idóneo candidate knows how to handle rejection professionally, maintain consistent outbound activity, and turn cold conversations into qualified sales opportunities.

📌 Cold Caller / Sales Development Representative (SDR) — Remote (México)
🏢 Crossbridge Technology Solutions
📍 México