Join us as a PPSC Partner and help support important HR processes that affect the employee experience across the organization.

You will provide data administration and operational support throughout the employee lifecycle, ensuring the accurate processing of employee information, compensation changes, and HR documentation. Your work will help maintain data integrity, support compliance requirements, and deliver an excellent employee experience.

You will support HR processes, respond to inquiries regarding said processes, and ensure the correct maintenance of HR records. Your customer-focused approach will contribute to the delivery of HR services.

You will collaborate with multiple team members to process employee lifecycle events, maintain HR records, and support compensation-related activities while ensuring compliance with established procedures and internal controls.

In addition to benefits above those required by law, we offer a monthly bonus, annual bonus, major medical insurance, life insurance, grocery vouchers and other wellness and development programs that help our employees excel

You will report directly to the PPSC Team Leader. This is a hybrid position based in Querétaro, Mexico.

Main Responsibilities.

- Process employee lifecycle transactions including new hires,



status changes, leaves of absence, separations, and other personnel updates through the Workday Human Capital Management platform.
- Support compensation-related processes by administering promotions, demotions, salary adjustments, wage changes, and other compensation transactions while ensuring accuracy and compliance.
- Build employee documentation and system information, ensuring both approvals and supporting documents are correct.
- Provide support regarding HR policies, procedures, data processing activities, and HR service requests, resolving issues and answer employee inquiries.
- Maintain electronic and physical employee files observing company policies, legal requirements, and record-keeping standards.
- Ensure the quality and integrity of HR data by reviewing transactions, identifying inconsistencies, and supporting process improvements within HR operations.

Qualifications.

- 1+ years of experience in customer service, HR administration, HR operations, shared services, or data management roles.
- Full professional proficiency in English.
- Customer service orientation.
- Knowledge of Workday and ServiceNow is desirable.

📌 PPSC Partner (Santiago de Querétaro)
🏢 Empresa Confidencial
📍 Santiago de Querétaro