We are looking for someone to join our
Operations team
who not only understands the importance of providing exceptional service but is also interested in technology and AI. This role is idóneo for someone who enjoys combining their
customer service
skills, and, techniques to build
artificial intelligence assistants for our clients. Responsibilities
Carry out the onboarding of new accounts received by the team. Follow up with productive clients to explore new use cases, communicate new functionalities, and assist them with the growth of their business through our tool. Provide technical support to clients on the AI built. Qualifications
Proven experience in Customer Experience roles or technical support. Ability to analyze data and use it in making customer-oriented decisions. Practical experience in creating and managing JSONs. Knowledge of process automation,



preferably with experience using Zapier. Ability to work in a team and adapt to dynamic and changing environments. Strong passion for technology, innovation, and artificial intelligence. Excellent verbal and written communication skills Benefits
Language Classes:
Access to language classes (English, Portuguese, Spanish) to enhance communication skills. Open AI Premium License:
Complimentary access to an Open AI premium license for personal or professional use. Paid Time Off:
Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance. Soft Hybrid Work:
We meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like!

📌 Ia operations executive (overnight shift) (Ciudad de México)
🏢 Getdarwin
📍 Ciudad de México