Overview
The firm, established in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations. Position
Customer Service Administrator Details
Industry: Logistic Company Work location: Binan Laguna Work schedule: Monday to Friday Salary: Php18,000-Php25,000 Work setup: On site Benefits
HMO Government benefits 13th Month Pay Sick Leave Job Requirements
Bachelor’s degree holder With at least 1-2 years of experience as a Customer Service Staff Amenable to work in Technopark, Binan Laguna Can attend face to face interview Can start as soon as possible Job Responsibilities
Handles daily back-office customer service operations,



responding to client inquiries via email and phone Ensures all customer requests are addressed in a timely, accurate, and professional manner Provides support to team members by sharing product knowledge, best practices, and process guidance Prepares and maintains reports on inquiry volumes, resolution times, customer feedback, and service trends Acts as a key point of contact for escalated back-office customer concerns, working toward effective resolution Recruitment Process
Initial Interview Final Interview Job Offer

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