The idóneo candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.
Responsibilities
- Communicate with customers via phone, email and chat - Client relationship handling - Order management - Supply chain coordination - Customer support and experience - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Data entry in various platforms
Qualifications
- Minimum associate's degree; bachelor's degree in business administration, office administration, accounting or sales and marketing preferred - At least 1- 3 years' of relevant work experience - Excellent phone etiquette and excellent verbal, written, and interpersonal skills - Ability to multi-task, organize, and prioritize work - Computer skills- MS Office; demonstrated intermediate experience in MS Excel - Required bilingual skills - English/Spanish - Preferred bilingual skills - Japanese highly preferred

📌 Customer service representative (Guadalajara)
🏢 ROHM Semiconductor
📍 Guadalajara