Account Manager & Recruitment Senior Consultant at Ingeniosi | Connecting Top Talent with Leading Organizations At least 3+ years (consultant) 5+ years (senior consultant) of experience in ServiceNow or related field.
Well versed with various ServiceNow products & platform capabilities.
Hands-on experience on at least two ServiceNow modules (Security, GRC, ITSM, Discovery Implementation, ITAM, ITOM, DevOps, etc.).
Configure and customize ServiceNow applications, including Incident, Problem, Change, and Service Catalog.
Use ServiceNow Platform to meet identified business requirements and functional needs.
Support ServiceNow platforms through monitoring, troubleshooting, root-cause analysis, and implementing bug fixes.




Review user stories to understand requirements and create technical architecture documentation for solutions.
Troubleshoot errors in ServiceNow configuration.
Complete deployment of solutions across sub-production and production environments.
Provide training on each tool's functionality, both in person and through other methods.
Document, maintain, and update policies, procedures, and controls for the operation of the ServiceNow platform.
Conduct user training and create documentation.
Senior Level Mid-Senior level
Employment Type Full-time
Job Function Consulting
Industries IT Services and IT Consulting

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📌 Senior Specialist ServiceNow Developer (Ciudad de México)
🏢 Ingeniosi
📍 Ciudad de México