Consistently meeting or exceeding all KPI targets for the past 3 fiscal months. (Must have)
No unjustified absences in the last 3 months. (Must have)
No active disciplinary actions on record. (Must have)
Attendance must be on target. (Must have)
At least 3 months of tenure. (Must have)
Schedule flexibility. (Must have)
Skills Strong Problem-Solving, Analytical & Critical thinking skills. (Must have)
Proficient in MS Office and tools, and performance tracking systems. (Desired)
Excellent interpersonal and communication skills – both written and oral (Excellent English Proficiency level). (Must have)
Excellent English Proficiency level (Must have)
Ability to manage time effectively, prioritize tasks,



and multitask in a dynamic and always-changing environment. (Must have)
High emotional intelligence with the ability to coach underperforming agents with empathy and firmness. (Must have)
Comfortable with giving and receiving feedback in a professional and constructive manner. (Must have)
Strong leadership skills. (Must have)
High energy, proactiveness & dynamism. (Must have)
Timeframes: Application dates – August 3 rd through August 12 th
Presentations & Interviews – August 17 th through August 21st

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📌 Temporary Trainer - CDMX - Onsite (Nezahualcóyotl)
🏢 Avantive Solutions
📍 Nezahualcóyotl