Overview
Mc Donald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni‑channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3 Ds (Delivery, Digital and Drive Thru). Mc Donald’s will accelerate technology innovation so 65 M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through Mc Delivery, dine-in or takeaway. Mc Donald’s Global Technology is here to power tomorrow’s feel-good moments. That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a Mc Donald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced. We’re recruiting engineers to join our Integral Technology team in Mexico City as we open our Mc Donald’s Global Office in Mexico. Our Mc Donald’s Global Office in Mexico will be a hub for technology innovation and operational support to help us build the solutions that will improve our customer, crew and employee experience each and every day. Check out the Mc Donald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. Job Description
Key Responsibilities Engage with business stakeholders to
gather, analyze, and document requirements
for identity lifecycle and access management features.



Partner with technology leadership to define
project scope
and proactively identify requirement-related risks and dependencies. Facilitate structured discussions with cross-functional teams to define and document
Business Requirements Documents (BRDs) ; validate it with business stakeholders. Collaborate with architects and technical teams to
translate business requirements into technical specifications. Create
user stories, Epics, and tasks
in Jira or Azure Dev Ops in collaboration with technical leads. Serve as a
liaison between business and development teams , ensuring clarity and alignment throughout the project lifecycle. Act as
Subject Matter Expert (SME)
for Mc Donald’s custom IAM application and IAM concepts. Collaborate with QA/testing teams to support
defect analysis, triage, and resolution. Support
User Acceptance Testing (UAT)
and coordinate with business teams for validation. Operate within
Agile Scrum frameworks ; familiarity with
Agile Architecture principles
is preferred. Maintain strong communication and coordination across multiple stakeholders. Qualifications Required Skills & Experience 5+ years
of experience in Business Analysis or Business Technical Analyst roles, preferably in IAM or security domains. Strong understanding of
IAM concepts
(Identity lifecycle, RBAC, ABAC, MFA, consent management). Excellent
English communication skills
(written and verbal). Proven ability to
coordinate across business and technical teams. Experience with
Jira or Azure Dev Ops
for user story and feature management. Familiarity with
ASP. Net applications
and
Azure platform
(no coding required). Experience with IAM tools like
Sail Point
or
Saviynt
is a plus. Experience working in an
Agile environment. Basic understanding of
cloud computing
and
identity governance. (no coding required) Preferred Qualifications Knowledge of
Active Directory (AD) ,
Microsoft Entra ID ,
Virtual Directory Services (VDS). Experience in
HR system integrations
for identity feeds. Strong analytical and documentation skills.

📌 Sr identity lifecycle analyst (Ciudad de México)
🏢 Mcdonald'S
📍 Ciudad de México