Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit integral 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.**Key Responsibilities****Operational Responsibilities*** Oversee daily credit operations including credit investigations, credit scoring, limit recommendations, and periodic reviews.* Ensure accuracy & compliance of customer master data across SAP S/4 HANA, High Radius CRD Cloud, Emagia & Informatica systems.* Partner with Sales and Customer Service to resolve credit holds, onboarding issues, and customer set-up challenges.* Maintain adherence to SOX, internal controls, and O2 C data governance standards.* Review and approve team decisions for credit limits, master data changes, and required escalations.**Stakeholder Collaboration*** Engage regularly with business segment leaders, Sales, Customer Service, and onshore Credit leadership.* Communicate credit decisions, root causes for delays, and improvement opportunities effectively in English.* Support escalations related to credit holds, master data accuracy, and order processing.**Continuous Improvement*** Contribute to enhancements in credit scoring,



automation, and master data workflows.* Support system and process improvement initiatives involving High Radius and SAP S/4 HANA.* Identify gaps and propose solutions to improve cycle time, data quality, and customer experience.**Required Qualifications*** Bachelor’s degree in Finance, Accounting, Business Administration, or related field.* **3-5 years of experience** in Credit Management, O2 C, Customer Master Data, or related functions.* Experience working in SAP S/4 HANA and High Radius (CRD Cloud).* Strong English communication skills (written and verbal).* Prior exposure to working with Sales and Customer Service partners.* Strong analytical skills with attention to accuracy and compliance.**Preferred Qualifications*** Experience supervising or mentoring team members (formal or informal leadership).* Experience in a shared services or multinational environment.* Knowledge of O2 C processes, data governance, and credit scoring tools.* Training in process improvement (Lean/Six Sigma).**Competencies*** Customer-centric mindset* Problem solving & decision making* Relationship building & influencing* Time management & prioritization* Detail-oriented* Team leadership potential Werden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen.

📌 Credit management & customer master data senior analyst (Monterrey)
🏢 Ebro Electronic
📍 Monterrey