We are looking for an Industrial Engineer to join our team and take ownership of coordinating and scheduling our service technicians, as well as preparing and following up on quotations to ensure timely closing. This role is key to keeping our service operations organized, efficient, and responsive to customer needs.
Key Responsibilities
Coordinate and schedule the service team's activities, ensuring efficient allocation of technicians to service calls and maintenance visits
Prepare accurate and timely quotations for services and equipment
Follow up on outstanding quotations to support conversion and closing
Serve as a point of contact between customers, the service team, and internal departments
Maintain organized records of service schedules, quotations, and follow-up status
Identify opportunities to improve service scheduling and workflow efficiency
Qualifications
Degree in Industrial Engineering or related field
Advanced/fluent English, both spoken and written
Basic understanding of mechanical and electronic systems
Strong proficiency in the Microsoft Office suite (Excel, Word, Outlook)
Excellent organizational, communication, and follow-up skills

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