Are you a confident communicator who enjoys speaking with people, handling objections, and creating opportunities? Calls Experts is looking for high-performing, sales-minded Customer Service Representatives to join our growing general team. This is not a chat or email support role. If you're looking for a fast-paced, phone-based opportunity where your communication skills directly impact your earnings, we'd love to hear from you. About Calls Experts Calls Experts is a global contact center solutions provider with over 15 years of experience serving clients across North America. We help connect qualified prospects with licensed insurance professionals through exceptional customer engagement. What You'll Do Make and receive calls with prospective clients (primarily outbound cold calling) Build rapport and engage potential customers professionally Pre-qualify prospects for Life Insurance and Final Expense quotes Handle objections confidently and keep conversations moving forward Gather accurate customer information Transfer qualified prospects to licensed Sales Advisors Maintain professionalism while meeting quality and performance expectations Please Note: You will not be selling insurance. Licensed advisors handle all consultations and sales. What We're Looking For We're seeking individuals with a strong sales mindset who are comfortable speaking with new people every day. Preferred qualifications include: Excellent spoken English with a clear,



professional accent Strong communication and active listening skills Confidence handling objections and difficult conversations Pre-sales, appointment setting, telesales, lead generation, customer service, or call center experience Ability to build rapport quickly and identify customer needs Self-motivated with a positive attitude and willingness to learn Adaptability to different projects and campaigns Schedule Full-time 9:00 AM – 6:00 PM EDT (hour break included) 5 working days per week Weekend shifts may occasionally be required depending on the project Compensation Base Pay: $3.98/hour Approximately $788/month (based on an average of 198 working hours) Performance Bonuses: Up to $500 USD per month Paid overtime for approved hours worked beyond the standard schedule Training & Payment One-week virtual training (2–3 hours per day) Training is paid after successful onboarding and completion of your first month of employment Monthly payments Technical Requirements Windows 11/macOS: Tahoe/Sequoia/Sonoma Intel Core i5 (8th Generation or newer) or equivalent (CPU benchmark 5,000) Minimum 8GB RAM USB headset (noise-cancelling preferred) Fiber Optic or DSL internet connection with at least: 30 Mbps download; 20 Mbps upload Not accepted: Mobile hotspots, 4G/5G/LTE internet, and Starlink If you're confident on the phone, enjoy connecting with people, and are motivated by performance-based rewards, we'd love to hear from you. Apply today and take the next step in your sales-focused customer service career. Ready to join our team? Complete your application here:

📌 Customer Service Representative (Outbound Call Center) – Sales Focus | Remote (México)
🏢 Callsexperts
📍 México