Position : Twilio Voice Technical Product Owner Location: (Remote)
Duration: Long term contract
Experience : 12+ Years is must

Locations : Mexico or Brazil (100% remote) Resume and LinkedIn should be same
Interview Mode : 1st Round 30-minutes Screening, 2nd round – Technical Interview, 3rd Round – Client Interview
Mandatory Skills : Twilio Voice, IVR, Twilio Inbound & Outbound, Twilio Insights, Twilio Analytics, Contact center platform, Provider, Payer, Operations, Healthcare domain, Product Owner

~ Exposure to Twilio IVR and Insights reporting

Skills needed:
~ Seasoned Product Owner with 10+ years of experience as Technical PO

Must have skills –
DB knowledge with hands on SQL skills to handle complex needs
Familiar with end-to-end Contact Center reporting
Interpersonal skills with the ability to handle demanding stakeholders
Ability to convert complex business needs into User Stories with clearly articulated
Acceptance criteria:
~ Familiar with Twilio Insights with product background

Familiar with healthcare compliance needs for reporting

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