We are seeking a detail-oriented and client-focused **Legal Support Specialist** to assist in managing personal injury cases.
This role plays a key part in delivering excellent client service, gathering critical documentation, and ensuring cases move forward efficiently.
**Key Responsibilities** Case & Documentation Management
- Gather and draft documents needed to build case evidence
- Organize and maintain case files within case management software
- Draft basic legal documents such as Letters of Representation (LORs) and welcome letters
Communication & Coordination
- Maintain consistent and effective communication with clients for follow-ups and updates
- Contact medical providers, insurance companies, and police departments to request records and billing information
- Coordinate with hospitals, clinics, and other institutions related to personal injury cases
- Conduct follow-up calls to ensure timely receipt of required documentation
Administrative Support
- Assist front desk operations and handle incoming calls when needed
- Perform translation calls (English-Spanish) to support client communication
- Handle sensitive and confidential information with discretion and professionalism
Case Support & Scheduling




- Manage a high volume of cases while ensuring proper attention to each
- Schedule physical therapy appointments and follow up with clients
- Prioritize tasks based on urgency and case needs
**Qualifications**
- 1+ year of legal or administrative experience (local experience accepted; U.S. experience not required)
- Background or ongoing studies in law or related fields preferred
- Fluency in English (B2 level minimum - strong written and spoken communication)
**Key Skills** Professional Skills
- Strong organizational and multitasking abilities
- Ability to work under pressure and meet deadlines
- High attention to detail and efficiency
- Adaptability to changing priorities and procedures
Soft Skills
- Friendly, positive, and client-oriented attitude
- Patient and attentive listener
- Self-motivated and proactive
- Strong sense of integrity and confidentiality
- Team-oriented mindset
**Why Join Us?
**
- Gain hands-on experience in personal injury law
- Work in a dynamic, fast-paced legal environment
- Develop strong communication and case management skills
Legal26MX
Lugar de trabajo: Empleo presencial

📌 Legal Support Specialist (Mérida)
🏢 Solvo Global
📍 Mérida