07 ago
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Nuvocargo
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Xico
Nuvocargo is reinventing the $2 trillion freight forwarding industry.
We are a digital-first freight forwarder using a mix of technology and exceptional service to help companies seamlessly move products across the Americas, starting with the biggest trade lane in the world: Mexico
USA cross-border trucking.
We were named one of Fast Company's 50 World's Most Innovative Companies of **** and ranked #1 in the logistics sector.
As a Y Combinator Top Company, we're building a world-class team and looking for top talent to join us on this exciting journey.
**The opportunity for you**:
**What you'll do in a typical week**:
- Make outbound calls to drivers during the night shift to confirm the Estimated Time of Arrival (ETA) for scheduled deliveries or pickups.
- Monitor driver locations and on-time status using GPS/ELD systems or dispatch software.
- _Provide EFS (Electronic Funds Source) codes to drivers upon request for lumper fee payments._
- Accurately document communication with drivers and lumper transactions in the dispatch system.
- Communicate with brokers, receivers, or warehouse contacts when necessary to update on delays or scheduling issues.
- Handle any minor issues or delays during the night shift and escalate urgent matters to the on-call manager if needed.
- Prepare and submit a shift summary or handoff report to the day shift dispatcher.
**What you know**:
- Previous experience in dispatching, transportation, or logistics preferred.
- Strong verbal communication skills with the ability to interact professionally with drivers and external partners.
- Proficient in using dispatch software, GPS tracking tools
- Ability to work independently and remain alert during overnight hours.
- Reliable and punctual,
with strong attention to detail and problem-solving skills.
**Who you are**:
- You are passionate about our core values
- You are disciplined and organized.
You have a proven ability to balance multiple priorities effectively & meet deadlines.
Your best weapons are organization, accuracy, and attention to detail.
- You are both a great communicator and listener.
You are great at synthesizing inputs from different sources; you speak and write clearly, concisely, and with a structure that gets everyone on the same page when things feel messy.
**What we offer**:
- A unique & fun culture at the intersection of the freight and technology industries as well as between the USA and Latin American work cultures.
- Above market salary, benefits, and a robust employee stock ownership program to make you an owner and partner of the business.
- A chance to join the ground floor of a well-funded, fast-growing startup that is modernizing a trillion dollar industry critical to the integral economy.
**Work Schedule**
The position follows an evening shift, running **Wednesday through Sunday, from 5:00 PM to 1:00 AM**.
For clarity, the schedule is as follows:
- Wednesday 5:00 PM - Thursday 1:00 AM
- Thursday 5:00 PM - Friday 1:00 AM
- Saturday 5:00 PM - Sunday 1:00 AM
- Sunday 5:00 PM - Monday 1:00 AM
This schedule includes a **one-hour meal/rest break**
Nuvocargo is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We look forward to working with you!
**Experience**:
- dispatching, transportation, or logistics: 1 year (required)
**Language**:
- Professional English (required)
Work Location: In person
📌 Track And Trace Analyst - After Hours (Xico)
🏢 Nuvocargo
📍 Xico