**About Us**:
Cognizant helps companies modernize technology, reinvent processes, and transform experiences, so they stay ahead in a constantly evolving world.
Cognizant is a leading corporate organization committed to encouraging diversity, equity, and inclusion in the workplace.
We believe that different perspectives drive innovation and lead to greater success.
**Eligibility / Qualifications**:
- Bachelor's degree of Psychology, Pedagogy, Social Work, Communication or similar degree (graduated)
**Critical Skills**
- Effective communication and active listening
- Problem-solving ability
- Emotional intelligence
- Empathy and customer orientation
- Ability to maintain confidentiality and act with integrity
**Complementary (Non-Priority) Skills**
- Experience using platforms such as ServiceNow or other ticketing tools
**Key Attributes**
- Proactive and service-oriented mindset
- Ability to work in a dynamic and sensitive environment
- Commitment to ethical standards and confidentiality
**Advanced Portuguese level**
**Upper intermediate English level**
**Location**:Mexico City
- Resume

📌 Customer Service - Portuguese (Xico)
🏢 Cognizant
📍 Xico