Download/Extract & Analyze customer Discrete & Min-Max demand from their portal/tool.Develop plan to best support/fulfill customer Discrete and Min Max demand.Set and monitor priority for OSP jobs and/or shipments.Update horse blanket/LOB, customer portal (s).
Communicate with customer in timely fashion.Set and manage PRIORITY when planning and communicating Customer CRITICAL parts internally.Run, analyze and take action on different reporting.Analyze information in Dispatch-Status on open jobs, jobs not moving, CS42 scan, etc.Review of makes nor released by Production Control.Review new adds/changes to delivery schedule and drive actions from Purchase Order Change Report (POC).




Review demand coverage/shortages and address with the appropriate owners Follow up on customer returns.Review and take action on Exception Report from Corporate Demand Team.Demand alignment check - Customer Portal vs. AS400.Analyze customer mid and long-term demand profile.Analyze, quote and respond to Contracts on short flow and pull-in requests from Customers.Response to management on any KPI/Past Due a/o projected past due inquiries.English 90%Professional degree6 months' related experience as a CSR on Production Control role.Microsoft (Excel, Power Point, Word)AS400 System (Preferible)Analyze, quote and respond toContracts on short flow and pull-in requests from Customers.
#J-*****-Ljbffr

📌 Jr Customer Service Representative (Mexicali)
🏢 Lmi Aerospace
📍 Mexicali