**How you'll add value**:
- Support day-to-day needs for the R365 Mexico team, providing effective and timely solutions.
Escalate questions as needed to ensure appropriate resolution.
- Proactively identify opportunities to streamline processes and improve the employee experience.
- Process employee life cycle transactions, from new hire to termination, ensuring data accuracy and with an understanding of downstream impacts to changes.
- Create and update knowledge base articles to ensure our internal processes are documented and up to date.
- Support employee data requests from the business and leaders, to support data driven decisions.
- Oversee the submission and tracking of monthly and ad hoc invoices to ensure timely and accurate payments.
- Serve as the primary point of contact between the company and building management for all facilities-related matters.
- Coordinate employee access to the building, including managing security badges, key cards, and visitor registration.
- Support onboarding and offboarding processes related to workspace access and security credentials.
- Address and escalate facilities issues (e.g., maintenance, cleaning, HVAC) with property management in a timely manner.




- Monitor shared co-working space usage and ensure it meets employee and operational needs.
- Communicate facility updates, closures, and procedures to relevant employees and stakeholders.
- Maintain supplies and equipment for shared spaces, ensuring functionality and cleanliness.
- Collaborate with IT and HR to ensure workspace readiness for new hires or team changes.
- Coordinate in office events and create a fun and engaging work environment for the team.
**What you'll need to be successful in this role**:
- 3+ years of experience working in HR Operations or related areas
- Experience using HR Systems to manage employee data and processes.
Experience with Workday is preferred.
- Knowledge of Mexico HR compliance, processes, and best practices
- Experience managing the day-to-day operations of an office space
- Experience managing vendor relationships
- Excellent English written and verbal communication skills; ability to communicate clearly with peers and employees
- Must be process oriented, with a focus on continuous process improvement
- Experience auditing HR data to ensure data integrity
- Experience building out process workflows, SOPs, and other process documentation

📌 People Operations & Workplace Specialist (Xico)
🏢 Restaurant365
📍 Xico