ACCOUNT MANAGER TRAINEE

The Account Manager Trainee serves as a support role for the Account Manager to achieve the client´s

satisfaction. The AM Trainee is expected to provide excellence in strategic administration tasks, interact with

internal stakeholders and solve customer´s claims to assure customer service in the following areas:

Quality Assurance:

Supplier Management Audits.

Compliance Audits.

Quality Control Services:

Product Inspections.

Lab tests

Customs compliance services:

Pre-Customs Clearance Inspection

RESPONSABILITIES

- • Support taking inquiries and requests from customers and addressing their needs.
- • Manage account setup (GIs, Commercial, user access, company structure [super-account/sub-account,etc...]) as well as services setup and follow-up in the system, from service creation support to report delivery and payment tracking (service CUT).
- • Define, follow up and confirm (along with coordination and protocol teams) the MD quotation and inform booking changes to customers.
- • Support AMs during the meetings with other members of the team in and out of the country to discuss progress and find new ways to improve business.
- • Perform random audits to the reports sent by our team.




- • Provide all relevant information to the Finance team to invoice the services.
- • Follow up with customers for payment collection

The Candidate

Good at using computer application software such as Excel, Word, Power Point, etc.

- Ability to multitask and juggle several responsibilities simultaneously.

- Organizational skills and good attention to detail.

- At least one year of working experience in operations/ customer service will be a plus.

Education: bachelor's degree on International Business/Trade/Relations or related field.

- Ability to communicate in written and spoken in English and Spanish.

Abilites

- Working under pressure
- Team Work
- Comunication
- Organized
- Proactive

COMPENSATIONS

- Monthly gross salary $12,500.00
- Vacations
- Bonus
- IMSS

Full time

Home Office 60% - In Office 40%

Schedule 8 a 5

Tipo de puesto: Jornada completa

Sueldo: $12,000.00 - $12,500.00 al mes

Pregunta(s) de postulación:

- Eres egresado de la carrera de Negocios Comercio, Relaciones Internacionales o afin?

Escolaridad:

- Licenciatura terminada (Obligatorio)

Experiencia:

- 1.: 1 año (Obligatorio)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: remoto híbrido en 37123, Bosques del Refugio, Gto.

📌 ACCOUNT MANAGER TRAINEE (México)
🏢 QIMA MEXICO SA DE
📍 México