Join Our IT Team!

We are looking for a talented Software Developer with experience in Contact Center technologies and cloud-based solutions to help design, develop, and enhance innovative customer experience platforms.

Key Responsibilities

- Design, develop, and maintain software solutions for Contact Center environments.
- Configure, customize, and integrate Amazon Connect solutions.
- Develop cloud-based applications and services using Amazon Web Services (AWS).
- Create dashboards, reports, and business intelligence solutions using Amazon QuickSight.
- Participate in the development and implementation of Artificial Intelligence (AI) solutions to improve customer experience and operational efficiency.
- Troubleshoot, maintain, and optimize existing applications.
- Collaborate with cross-functional teams to deliver scalable and high-quality software solutions.

Qualifications

- Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
- Experience in software development.
- Hands-on experience with Amazon Connect.




- Experience working with AWS services.
- Experience with Amazon QuickSight.
- Knowledge of or experience with Artificial Intelligence (AI) technologies.
- Strong analytical, problem-solving, and communication skills.
- Ability to work independently and as part of a team.

Language Requirement

- Advanced English (written and spoken) is required.
- Ability to communicate effectively with English-speaking teams and stakeholders.

Work Schedule

- Monday through Friday
- 8:00 AM – 5:00 PM

What We Offer

- Competitive salary based on experience.
- Career growth opportunities.
- Exposure to cutting-edge cloud and AI technologies.
- Collaborative and innovative work environment.
- Ongoing learning and professional development.

If you're passionate about cloud technologies, software development, Artificial Intelligence, and building world-class Contact Center solutions, we'd love to hear from you.

Lugar de trabajo: Empleo presencial

📌 Software Developer – Contact Center Solutions (México)
🏢 Allegro Response
📍 México