Role Overview

Kiewit Mexico is seeking an experienced IT Support Specialist to provide deskside and remote support to employees, subsidiaries, partners, and contractors. The role supports implementing Kiewit Technology Group policies and procedures.

What You Will Do

Install, configure, troubleshoot, and maintain IT systems and equipment, provide support to end-users, administer user accounts, and monitor network systems.

Why It Might Be a Fit

The adecuado candidate has a Bachelor's degree in Computer Science or related field, 3+ years of experience in IT support, and excellent customer service skills.

Requirements

- Bachelor's degree in Computer Science, Information Technology, or related field
- 3+ years of experience in IT support or related field
- Experience with Microsoft Windows operating systems and Microsoft Office applications




- Familiarity with LAN/WAN networking protocols and hardware
- Experience with ticketing system - ServiceNow (desirable)
- Knowledge of audiovisual technology in video conference rooms (desirable)
- Excellent customer service
- Oral and written communication in English and Spanish

Benefits

- Vacation days
- Christmas bonus
- Vacation bonus above the law standard
- Savings fund
- Food vouchers
- Social security
- Health Care Plan (Medical, Dental & Vision)
- Life Insurance
- Paid Time Off (Vacation & Public Holidays)
- Training & development
- Wellness Resources (Medical appointments at a preferential price and discounts in drugstores and stores)

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📌 IT Support Specialist (Santiago de Querétaro)
🏢 Kiewit Mexico
📍 Santiago de Querétaro