The Intern is an entry level position at Citi where the student will receive a foundation of knowledge and training required to contribute as a valuable resource in Citi. Interns are administrative and use this position as a start to their career. Assignments focus on attaining core competencies in any of the four core functions at Citi: Integral Functions, Institutional Clients Group, Global Consumer Banking, Enterprise O&T;
**Responsibilities**:
- Performs most basic, routine tasks/assignments
- Works under direct supervision with detailed procedures
- May service a very limited number of products/services
- Applies knowledge of routine work area procedures
- Completes standardized activities
- Exchanges basic information with other co-workers
- Resolves task related problems in straightforward situations
- Selects from a limited number of clearly defined options
**Qualifications**:
- GPA of 3.3 or above
- Demonstrated analytical skills
- Consistently demonstrates clear and concise written and verbal communication skills
- Cooperation and focus in achieving group and client objectives
- Innovative and creative in solving problems
- Quick thinking and detail oriented
**Education**:
- Graduating with a Bachelor’s/University degree or equivalent experience or master degree the following year
This job description provides a high-level review of the types of work performed.



Other job-related duties may be assigned as required.
**Ejecutivo de Modulo de Servicio**
**Funciones Principales del puesto**
Atención y servicio a clientes en centros
de atención y sucursales de acuerdo con la normatividad vigente.
Asesoría en trámites de retiro, cambio y actualización de datos, enrolamiento biométricos trámites de traspaso y afiliación, ahorro voluntario, adopción digital resolución de problemas y quejas de los clientes.
**Deseable** Licenciatura / Áreas
Económicas, Administrativas y Sociales e Ingenierías
**Necesario** Bachillerato concluido comprobable
**Experiência (en años)**
**Necesario** 1 año de experiência en servicio a
clientes face to face
**Deseable** 1 año de experiência en trámites relacionados con Afores y pensiones
Conocimientos generales en procesos de
atención a clientes cara a cara, excelente
manejo de paquetería office.
**Necesario** manejo de tecnología digital (Tablet, Smartphone, lectores biométricos)
Lugar de trabajo Cuautitlan.**Job Family Group**:
Management Development Programs
- **Job Family**:
Intern
- **Time Type**:
Full time
- **Most Relevant Skills**
Please see the requirements listed above.
- **Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.-
- View Citi’s _EEO Policy Statement_ and the _Know Your Rights_ poster._

📌 Banamex Ejecutivo de Modulo de Servicio Afore (Cuautitlán Izcalli)
🏢 Citi
📍 Cuautitlán Izcalli