07 ago
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Turtle Trax
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Nezahualcóyotl
07 ago
Turtle Trax
Nezahualcóyotl
Role Overview
Location: Mexico City (on‑site, local presence required)
Role type: On‑Site Support / End‑User Support (not a development role)
Focus Areas
Hands‑on hardware and desktop support
End‑user / floor support
Local incident handling and coordination
Physical presence in the office as needed
Profile Expectations
Strong experience in on‑site support environments
Comfortable with hardware troubleshooting and break/fix
Able to work independently and interface directly with users
Prior financial services experience is a plus, but not required
Logistics
Work model: Primarily on‑site (not remote)
Language: Spanish required; English working proficiency preferred
Advanced English proficiency
Mexico City on site
On‑site office address: Prado Sur 250, Lomas de Chapultepec, Miguel Hidalgo, CP 11000, Mexico City, Mexico
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📌 On‑Site Support (OSD) (Nezahualcóyotl)
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📍 Nezahualcóyotl