**Description**
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable general money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
**RESPONSIBILITIES**
- Assist with inbound and outbound calls
- Validate purpose and legitimacy of any transactions that appear unusual or high risk based on the customer's and receiver’s activity
- Process transactions that have met Ria policies, state and federal regulations
- Escalating general reports of trends of possible consumer fraud and suspicious activity
- Looking for constant development as well as continuous self-improvement




- Advance Ability to detect and report suspicious transactions
- Approach with open communication, excellence in service, integrity, and accountability
- Perform back office and other duties as assigned or requested
- Assessing risk when approving transactions with red flags
**REQUIREMENTS**
- Advanced English level
- High school graduated, college degree is a plus
- Knowledge and experience in Microsoft Office preferred
- 1-2 years of experience in customer service or call center environment is preferred
**PERKS & BENEFITS**
- Life insurance
- Partial Medical insurance
- Tuition Assistance
- Employee Stock Purchase Plan
- Growth Opportunities
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.

📌 Transaction Review Associate (Santiago de Querétaro)
🏢 Ria Money Transfer (Dandelion)
📍 Santiago de Querétaro