We are looking for a highly organized and client-focused **Case Management & Legal Support Specialist** to support personal injury cases from intake through settlement. This role combines case coordination, client communication, document preparation, and administrative support to ensure efficient case progression and exceptional client experience.
**Key Responsibilities**
Case Management & Documentation
- Manage a high volume of personal injury cases, ensuring each receives proper attention
- Prepare and organize legal documents, including demand packages, medical records, and correspondence
- Scan, upload, and maintain accurate files in a case management system
- Print and compile records, bills, and supporting documentation for attorneys
- Maintain well-organized, accurate, and up-to-date digital case files
Client Communication & Follow-Up
- Conduct follow-ups to ensure progress on treatments, documentation, and case updates
- Provide excellent customer service and support throughout the case lifecycle
Coordination & External Communication
- Communicate with hospitals, clinics, police departments, insurance companies, and opposing counsel
- Request medical records, billing statements, and other case-related documents
- Coordinate physical therapy appointments and follow up with clients
Legal & Administrative Support
- Assist in preparing documents sent to insurance companies and third parties
- Support attorneys, office managers, and staff with daily legal and administrative tasks
- Handle confidential and sensitive information with professionalism and discretion




- Assist other office roles (reception, mail handling, etc.) when required
- Participate in daily and weekly task management
Case Closing Support
- Assist with settlement processes, including preparation and disbursement support
- Ensure all final documentation is complete and properly filed
**Qualifications**
- Minimum 1 year of legal or administrative experience (local experience accepted; U.S. experience not required)
- Background or ongoing studies in law or related fields preferred
- Fluent English (B2+ level; strong written and verbal communication required)
- Proficiency in Microsoft Outlook and Excel
- Translation experience is a plus
**Key Skills** Technical & Professional Skills
- Strong organizational and multitasking abilities in a high-volume environment
- Ability to prioritize tasks and meet deadlines
- High attention to detail and data accuracy
- Comfortable in a fast-paced, paperless, technology-driven environment
- Excellent typing and documentation handling skills
Soft Skills & Competencies
- Professional and clear communication skills
- Client-oriented mindset with a friendly and positive attitude
- Ability to work under pressure and adapt to changing priorities
- Reliable, proactive, and self-motivated
- Strong sense of integrity and confidentiality
**What We’re Looking For**
- Individuals who thrive in fast-paced environments and can manage multiple priorities
- Team players who are dependable, detail-oriented.
Legal26MX
Lugar de trabajo: Empleo presencial

📌 Case Manager & Legal Support (Chihuahua)
🏢 Solvo Global
📍 Chihuahua