07 ago
|
EPIND Epicor India
|
Monterrey
07 ago
EPIND Epicor India
Monterrey
EPIND Epicor India is seeking a Cloud Reliability Analyst to join its General Cloud Services team. The role involves investigating technical issues for customers using Epicor cloud-hosted solutions, ensuring high customer satisfaction and compliance with SLAs.
Key responsibilities include analyzing incidents, communicating with customers, and preparing technical documentation. Candidates should have 2+ years in technical support or cloud operations, with excellent communication skills and familiarity with various cloud platforms.
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📌 Cloud Reliability Analyst: SLA-Driven Cloud Support (Monterrey)
🏢 EPIND Epicor India
📍 Monterrey