**What you will do**The Collections Analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance.
**How will you do it?
**- Analyze risk comparing credit limit to open balance- Minimize exposure for high-risk customers- Identify disputes on accounts and turn over to resolver- Finish daily Collections tasks on Collections ERP.
- Send out welcome information for new accounts- Fill out credit inquiries for customers- Inactivate dormant accounts- Prepare accounts for litigation team- Prepare aging's, send and reprint invoices- Prepare Weekly reports of AR accounts and Internal scalation with your team.
- Other duties as assigned**What do we need?




**- Advanced Portuguese (mandatory)- Intermediate English level (Plus)- Developed data analytic skills.
- Prior collections and risk assessment experience- Demonstrated ability to carry out assignments to their completion- Provide excellent customer service- Ability to establish and maintain effective working relationships with employees and managers- Proactively establish and maintain effective working team relationships with all support departments- Proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
"Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion"

📌 Collections Analyst (San Pedro Garza García)
🏢 Johnson Controls
📍 San Pedro Garza García