**Remote Resident Manager - $12/hr | Join a Fast-Growing Team!
****Full-Time | Monday-Friday, 7:30 AM - 4:00 PM EST****About Us**Bay Property Management Group (BMG) is one of the fastest-growing property management companies in the Mid-Atlantic region.With over 5,300 properties under management and $600M in assets, we're committed to delivering exceptional service to property owners and tenants alike.Join our dynamic team and grow your career in a collaborative, fast-paced environment.
**Jumpstart Your Application****About the Role**We're seeking a Remote Resident Manager to oversee a portfolio of 120 residential properties.This is a client-facing, customer service-driven role that does not involve managing staff.You'll serve as the primary point of contact for tenants and property owners, ensuring smooth operations and prompt issue resolution.
**What You'll Do**- Manage daily operations for a portfolio of residential rental properties.
- Communicate effectively with tenants, property owners, contractors, and internal teams.
- Manage work orders in AppFolio and coordinate repairs with in-house technicians and third-party vendors.
- Approve maintenance invoices and ensure services are completed properly and on time.
- Maintain low tenant delinquency while working within the owner's budget.
- Oversee the turn process for vacant units, including cleaning and maintenance.
- Ensure compliance with local property codes and certifications (rental licenses, lead certifications,



etc.).
- Handle lease renewals, move-outs, and security deposit reimbursements.
- Maintain accurate records and stay organized across multiple systems.
**What We're Looking For**- Preferred: At least 1 year of U.S. property management experience- Preferred: HOA (Homeowners Association) management experience- High school diploma or equivalent- Strong written and verbal English communication skills- Exceptional customer service skills- Basic knowledge of residential maintenance issues- Experience with AppFolio or similar property management software- Proficiency in Microsoft Office (especially Outlook and Excel)- Detail-oriented, organized, and proactive- Comfortable working independently in a fast-paced remote environment**Perks & Benefits**- $12 USD/hour- 15 days Paid Time Off (PTO)- 100% remote work- Supportive and collaborative team environment- Long-term career growth opportunities within a rapidly growing company**Ready to Apply?
**Please submit your **resume in English**.
Pay: $****** per hourApplication Question(s):- Are you 100% comfortable working remotely?
- Do you have a Work PC?
(Windows 11, CORE-i5 or equivalent with 16GB RAM is the minimum PC specs requirement. Mac OS is NOT supported for this role)- Is your spoken and written English at a C1/C2 level?
**Experience**:- AppFolio: 1 year (preferred)- Property Management: 1 year (preferred)Work Location: In person

📌 Remote Resident Manager (Santiago de Querétaro)
🏢 Bay Management Group
📍 Santiago de Querétaro