06 ago
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MTS Globe
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Cancún
OTS Globe seeks a Director of Operations & Customer Service Americas to lead the operational performance across the Americas for Accommodation, Transfers, and Excursions. The role combines strategic leadership with hands-on oversight of a small team and requires strong expertise in tourism operations, financial analysis, and supplier relationships.
The successful candidate will drive continuous improvement, manage risks, enhance customer satisfaction, and partner with Commercial,
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📌 Head of Operations & Customer Experience – Americas (Cancún)
🏢 MTS Globe
📍 Cancún