Position: Business Analyst –Products (Train / Transportation / Logistics)

Duration - Long term

Domain: Transportation/ Railroad / Logistics

Location: On site - GDL

Budget: 33k net + benefits

Responsibilities:

- Single point of contact for Railroad crew management system and primary liaison point to Business operations team, I.T. and processes related to crew management.
- Actively seek out, collect, organize, and prioritize requirements.
- Translating business requirements into technical narratives for development.
- Liaising with business on requirements, development outcomes and improvements.
- Performing process and systems impact gap analysis.
- Preparing and setting functional and non-functional acceptance criteria input for test scenarios.
- Assisting/Supporting in the release management process.
- Validation accountability to ensure that the solution meets the business need/ Determines the most appropriate response to identified defects.
- Develop abstract models that describe a business domain.
- Establish and maintain effective communications with stakeholders and associated teams.
- Co-ordinate with offshore team for knowledge transfer and collaboration to ensure progress.
- Versátil to take calls with offshore teams and manage time zone-based availability
- Lead customer-facing product demonstrations in English and Spanish, solution walkthroughs, and business workshops.
- Strong documentation skills with experience in preparing business requirements, functional specifications, process flows,



user stories, and use cases.
- Assisting and reviewing native language translation

Qualifications:

- 4 to 8 years of experience in Business Analysis in the transportation/ Railroad / Logistics domain. Preference would be given to candidates with deep domain knowledge of North America railroads.
- Fluency in English & Spanish (reading, writing, and comprehension) is required for this role
- Exposure to railroad systems/operations is ideal.
- Proficient in MS Office, with emphasis on Visio and MS Excel.
- Understanding of data integrations between multiple systems.
- A self-starter, can-do attitude – i.e. “What areas can I apply myself in and take ownership/responsibility and to be the go-to person in those areas”
- Flexibility – needs to be comfortable and effective in various roles (“wear different hats”) as well as the ability to go broad and/or deep as needed. Must be comfortable with high levels of ambiguity and be willing to make reasoned decisions.
- A highly collaborative working style
- An ability to quickly absorb business processes and systems that implement those processes
- An ability to work with geographically distributed teams
- Ability to engage with diverse audience from business users to CXOs
- Proficient in presentations, written and verbal communication.
- Ability to collaborate cross-functionally with individuals in a wide variety of disciplines and backgrounds and build strategic relationships.

📌 Senior Business Analyst (Guadalajara)
🏢 Greymatter Innovationz
📍 Guadalajara