**Responsibilities**:
The main responsibility is to help oversee the coordination of luxury travel for Away We Globe. That includes:
- Support Away We Globe founder, Michelle on providing amazing service for high-end clients
- Help manage operations process on both pre and post-trip activities
- Solve or triage emergency travel problems that arise
- Liaise with the Air Team as needed to assist in clients’ air needs
- Correspond with suppliers (hotels, operators independent guides) to coordinate travel arrangements
- Research hotel and airline rates
- Charge client's credit cards for planning and inquiry fees
- Work with hotel concierges to make dining, entertainment ground transportation reservations
- Work directly with restaurants to secure/change/update dining reservations
- Create and keep client travel documents such as itineraries and invoices updated
- Enter data into CRM (trip feedback, account/client information, passport information, etc.)
- Reconfirm client itineraries before client departure
- Learn and use Away We Globe tools including AirTable, SION, AXUS, Google Sheets, and Hubspot
- Assistance with commission inquiries as requested
- Willingness to work on a variety of tasks
**Qualifications**:
**2+ years of luxury travel planning or travel industry experience**
- Detail-oriented,



excellent time-management organizational skills with the ability to handle multiple projects simultaneously
- Strong technology background on organizational platforms (e.g. Google Suite)
- ** Can work both weekend days**:
- ** Can work 3 weekdays**:
- Strong work ethic and identifies opportunities to take on more
- Fluent verbal and written communication skills
- Ability to handle high-stress situations and remain calm
- Team player, able to work collaboratively and within a team
- Proactive and resourceful; an intuitive problem-solver
- Passion for the luxury travel industry is a strong plus
**About Company**
Proudly recognized as one of Conde Nast Traveler's Top Travel Specialists for 2022, Away We Globe stands out as one of the world's foremost luxury travel agencies.
We are passionate travelers who take pride in unearthing the most amazing destinations and authentic and meaningful experiences.
Our clients regard us as creative, collaborative, and detail-oriented. We strive to be experts in _you_ and provide impeccable service with your preferences in mind.
From luxury hotels and resorts to private islands, yachts, jets, and more, we plan and curate bespoke holidays. We regularly inspect new and old favorite hotels. We’ve dined at Michelin-starred restaurants as well as the local hidden gems, shopped in the chic boutiques, and weeded out the boring experiences.
We recommend only what we love.

📌 Luxury Travel Administrative Assistant (México)
🏢 Away We Globe
📍 México