06 ago
|
Unilever
|
Bosques de las Lomas
06 ago
Unilever
Bosques de las Lomas
**Join Us As Customer Facing Walmart & Clubes MX**:
**Function**:Supply Chain
**Scope**: National
**Location**:CDMX, Bosques
**Terms & Conditions**: Full time
- Hybrid. There is no relocation bonus for national or international relocation.
**JOB PURPOSE**:
We are looking for a Customer Facing Coordinator to join our team. The person in this position will be responsible for managing our biggest customer across all Business Units, ensuring a strong and lasting relationship, and providing exceptional service to maximize customer satisfaction and growth.
**KEY RESPONSIBILITIES**:
- Responsible for E2E Order to Cash process for Walmart & Clubs
- Responsible for results behind Fill Rate and OTIF.
- Coordinate with CD, logistics, planning & CPFR teams the E2E supply chain process
- Key point of contact for GBS Hub (Capgemini) for Order Management process
- Manage and develop long-term relationships with strategic clients, acting as the main Supply Chain point of contact.
- Understand customer needs and objectives, with a significant focus on maintaining a proactive vision to anticipate business impacts.
- Lead customer collaboration agenda behind E2E Digital Supply Chain
- Stakeholder management
- Conduct periodic follow-ups to ensure customer satisfaction and resolve any issues or concerns.
- Participate in business meetings and customer presentations.
**REQUIRED QUALIFICATIONS**:
- Previous experience in similar roles, logistics, or planning positions.
- Excellent communication, influence, and negotiation skills.
- Ability to understand and anticipate client needs.
- Results-oriented with strong problem-solving skills.
- Teamwork capabilities and the ability to manage multiple priorities.
**PREFERRED QUALIFICATIONS**
- Bachelor's degree in Business Administration, Logistics, Engineering (preferably)
📌 Customer Facing Walmart & Clubes Mx (Bosques de las Lomas)
🏢 Unilever
📍 Bosques de las Lomas