**Responsibilities**:- Manages one or more teams that support a segment of Aged Debt (Recovery)- Manages occasionally complex and variable issues with significant departmental impact- Shares responsibility for budget, policy formulation and planning; develops recovery strategies to limit portfolio foreclosures, repossessions, bankruptcies, etc.- Manages all training and development needs for assigned personnel- Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, staffing etc.- Applies in-depth understanding of how areas collectively integrate within the sub function as well as coordinate and contribute to the goals of the entire function; and, requires basic commercial awareness- Demonstrates a comprehensive understanding of how own area collectively integrates to contribute to achieving overall business goals- Provides evaluative judgment based on analysis of factual information in complicated and unique situations- Ensures essential procedures are followed and contributes to defining standards- Required to persuade and influence others; may negotiate with external parties**Qualifications**:- 6-10 years prior experience- Excellent customer service skills**Education**:- Bachelor's/University degree, Master's degree preferredThis job description provides a high-level review of the types of work performed.Other job-related duties may be assigned as required.
- Preferentemente experiência en cobranza del portafolio de Pyme, empresarial o cartera hipotecaria.
- Experiência en recuperación extra- judicial y judicial.
- Experiência en manejo y administración de proveedores externos (agencias de cobranza y/o despachos jurídicos de cobranza)- Deseable experiência en venta de cartera.
- Experiência en manejo de equipos (25 personas internas y 20 proveedores externos),- Escolaridad: Abogado (Indispensable Titulado).
- Inglés intermedio.
**Job Family Group**:Operations - Collections Default- **Job Family**:Recovery/Write-offs- **Time Type**:Full time-- View Citi's _EEO Policy Statement_ and the _Know Your Rights_ poster._

📌 Banamex Recovery Sr Manager (Xico)
🏢 Citi
📍 Xico