Concord, a leading loan-servicing company, seeks a Commercial Customer Service Representative in Mexico City.You will engage with customers and clients via phone, email, and portal interactions, ensuring accurate payments, timely responses, and adherence to SLAs.You will collaborate with accounting, bookings, and other departments to resolve inquiries, manage documentation, and support the customer journey across consumer and commercial portfolios.
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📌 Commercial Customer Service Specialist (Xico)
🏢 Concord
📍 Xico