Job Description

Stefanini Group is hiring!

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We are looking for a seasoned ABAP Technical Consultant to join our SAP ECC support team as an Individual Contributor. This is a hands-on technical role focused on system stability, issue resolution, and continuous improvement across a complex SAP landscape. The ideal candidate thrives in a fast-paced support environment, takes full ownership of technical problems, and delivers solutions independently with minimal supervision.

Key Responsibilities:

System Support & Issue Resolution

- Serve as the primary technical resource for SAP ECC system issues, ensuring timely diagnosis and resolution of incidents, defects, and service requests
- Investigate and resolve production issues related to ABAP programs, batch jobs, interfaces, and system performance
- Perform root cause analysis (RCA) and implement permanent fixes to prevent recurrence
- Monitor and maintain system health, proactively identifying risks before they escalate into outages
- Support system migrations and environment transitions, including:
- Linux to Unix platform changes
- Oracle to SQL Server database migrations
- Collaborate with Basis and infrastructure teams during environment changes, patches, and upgrades

ABAP Development & Maintenance

- Develop, enhance, and maintain ABAP objects across the full RICEF spectrum:
- Write clean, efficient, and well-documented ABAP code following best practices and coding standards
- Perform code reviews and ensure compliance with SAP development guidelines




- Debug complex ABAP programs using SAP Debugger, including breakpoints, watchpoints, and runtime analysis

IDoc Management & Interface Support

- Handle end-to-end IDoc troubleshooting - inbound and outbound processing
- Diagnose and resolve IDoc errors in WE02, WE05, BD87, and related transactions
- Manage partner profiles, message types, process codes, and port configurations
- Support EDI/ALE interface issues and coordinate with middleware/integration teams where applicable
- Develop and maintain custom IDoc extensions and processing function modules

Database & Platform Support

- Work across Oracle and SQL Server database environments to support ABAP programs with native SQL, Open SQL, and database-specific tuning
- Assist in identifying and resolving database-level performance issues impacting ABAP programs
- Support technical activities during database platform transitions (Oracle → SQL Server)
- Collaborate with DBAs on query optimization, table buffering, and index analysis

OS-Level Collaboration (Linux/Unix)

- Coordinate with infrastructure teams on Linux and Unix environments for job scheduling, file transfers, and system-level troubleshooting
- Understand shell scripting basics to support file-based interface debugging




- Assist in resolving OS-level issues that impact SAP batch jobs and background processing

Support Operations

- Manage and prioritize tickets through the ITSM/ticketing system (ServiceNow, Remedy, or equivalent)
- Adhere to SLA commitments for incident, problem, and change management
- Participate in on-call rotations and provide support during critical business periods
- Create and maintain technical documentation, including functional specs, technical specs, and runbooks
- Communicate clearly and proactively with business stakeholders and functional teams on issue status and resolution timelines

Experience:

- Minimum 8-10 years of SAP ABAP experience in ECC support environments
- Certifications: SAP ABAP certification is a plus but not mandatory
- Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

*Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives*

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like Americas, Europe, Africa and Asia, and more than 400 clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting, company with general presence. We are CMM Level 5 company.

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📌 SAP ABAP Technical Consultant (México)
🏢 Stefanini Group
📍 México