Benefits AnalystResponsibilitiesServe as the subject matter expert for US & Canada leave programs, including FMLA, state leave laws such as CA & MN PFL, ADA, and other company-specific policies.Track leave requests, approvals, extensions, intermittent leave use, and return-to-work dates.Maintain accurate records in HR systems and use reporting tools effectively.Coordinate required notices, certifications, forms, and deadlines to meet federal, state, and internal requirements for leave reporting, payment, and workers compensation program.Manage leave cases from intake through return-to-work with consistency, timeliness, and attention to detail.Support the interactive process for accommodation‐related leave cases and transition employees back to work when appropriate.Escalate complex, disputed, or high‐risk cases and partner with legal, benefits, and employee relations teams as needed.Provide responsive, supportive, and empathetic service to employees and managers throughout the leave process.Demonstrate knowledge of federal, state, and company leave laws and apply them accurately to employee cases.Identify opportunities to improve leave workflows, documentation, communication, and efficiency.Qualifications2+ years applicable experience and demonstrated success/knowledge.Knowledge of employee benefits programs including medical, dental, and 401(k)



plans in addition to absence management programs and policies.Ability to manage multiple cases and deadlines simultaneously while maintaining attention to detail.Respond timely to requests for service and assistance.Communicate clearly and professionally with employees, managers, HR partners, payroll, and external vendors.Handle sensitive medical and personal information appropriately and maintain strict confidentiality.Work as part of a team and meet strict deadlines.Experience working in large companies (5,000+ employees).
Bachelor's degree (or equivalent experience).
BenefitsCompetitive Pay & BenefitsHealth and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program.Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.Inclusive Workplace: Collaborate with a diverse team in an inclusive, integral workplace that fosters innovation and celebrates partnership.Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.Global Mobility: Comprehensive support for international relocations and permanent residency processes.Equal Opportunity EmployerEpicor is committed to creating a workplace and global community where inclusion is valued; we are an equal‐opportunity employer.
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📌 Benefits Analyst (Monterrey)
🏢 EPIND Epicor India
📍 Monterrey