**This role is responsible of**:
- **Develop and maintain strategies to improve sales KPIs**:
- Analyze and report out regional sales metrics
- Leader of Retention low performers strategy in CCA
- Leader of GM counters strategy
- Strategic communication with Dealers Owners & AMDGM (Transformation Committee)
- Team leader focuses on developing personal career plans
- Identify business opportunities for Dealers
- Provide support and guidance to establish action plans to improve CSI Services metrics
- Implement process improvements for Dealer's operation
- Collaborate with dealerships and other business partners to attain business goals.
Identify potential risks and take necessary corrective actions.
Understand GM's goals and strategies relating to overall business, brands and service.
- Achieve budget goals.
Stay current on company-wide and industry standard methodologies/trends relevant to position.
- Builds a diverse and effective team by selecting the best talent, handling performance and providing mentorship / coaching.
- Work to improve Workplace of Choice environment.
- Manage the culture within their organization, holds themselves and others accountable for demonstrating GMs values and cultural behaviors.
- Performs other related duties as assigned.
**Job Specifications**
Responsible for developing and executing national and regional strategies to improve customer satisfaction index, customer retention and purchase of spare parts.
- Creation and execution of national promotion to increase repair orders, CSI and purchase of spare parts.
- eCommerce for CCA strategy and implementation.
- Restructuring of wholesale dealers' network.
Define structural criteria for marketing, sales, tools and processes.
- Design and development commercial policy for gm brands




**Required Qualifications**:
- Bachelor's Degree: Business Administration, Industrial Engineer, Finance, Other bachelors and engineering related
- Required experience in similar position: from 3 to 5 years.
- English Level: Advanced.
- Key Skills: Experience working with dealer network, finance, marketing, product development.
High negotiation skills, Data Analytics, Drive for results.
**Preferred Qualifications**:
- Master Business Administration desirable
- Microsoft Office.
- Power BI.
Data Analytics
- SAP
**Hybrid position**:This position requires to work 3 days on site 2 days at home remote on a full-time basis
This position requires the ability to legally operate a motor vehicle on a regular basis.
A company Vehicle will be provided for this role with successful completion of a Motor Vehicle Report review.
In case you need any reasonable adjustment to continue with your process, let your recruiter know.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture.
Every day, we want every employee to feel they belong to one General Motors team.
**Non-Discrimination and Equal Employment Opportunities**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging.
We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
**Accommodations

📌 Regional Sales Manager (Estado de México)
🏢 General Motors
📍 Estado de México