"Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities. Lead or senior levels of these positions may: • Handle escalated or more complex issues, • Coordinate team activities or those of agency contract staff, • Support supervisor or manager activities, • Support the design, review and implementation of processes and procedure"
General job description: Under limited guidance completes the following activities: • Enters airway bills into system on a daily basis.
• Performs daily entry of Time Cards information into PC.
• Handles D/T packages and informs customers of payment.
• Gathers information for different company reports.
• Answers phones, transfers calls, and takes messages as required.




• Prepares paperwork for outbound packages (airways bills, PO Box, and address).
• Assists customers by answering questions on basic features of service.
• Performs miscellaneous typing, filing, and secretarial duties.
Organize and update station files.
• May be required to perform other duties as assigned Minimum Requirements: Minimum Education: • High School diploma • Proficiency in English (450 TOEIC points) Minimum Experience: • Three (3) years clerical experience • Valid Drivers License and good driving record Minimum Required Skills: • Ability to lift 70 lbs and to maneuver packages weighing up to 15Ability to lift 70 lbs and to maneuver packages weighing up to 150 lbs with appropriate equipment • Good human relations, interpersonal, and communication skills • Strong Planning

📌 Lm004: Ops Agent Ii (Xico)
🏢 Fedex
📍 Xico