05 ago
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Evonik
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Torreón
What We OfferExplore a world of opportunities with us.Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable.At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues.Among attractive career paths and high‐quality development programs, we not only offer performance‐based remuneration and occupational health benefits but also hybrid and adaptable working environments with SmartWork.Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.Overall TasksKeeping track of assigned accounts to identify outstanding debtsPlanning course of action to recover outstanding paymentsLocating and contacting debtors to inquire of their payment statusContact customers and establish reason for past‐due account situation; follow up to ensure payments are receivedWork with Key customers or portfolios of $20M or moreAchieve past‐due percentage in 3% or lessMust maintain a high level of accuracy in the above accountabilities as an integral part of accounting servicesMedium interaction to provide assistance and support to Credit Department when orders are on hold and Cash Department with unapplied, short and over paymentsEffectively coordinate and assist in resolutions of payment discrepancies and disputesPerform account reconciliation when neededResponsible for the activities inherent to its function, complying with the requirements of the Code of Conduct; of the Responsible CareProgram; quality, environment,
safety and health management system; Internal Procedures; and ISO **** and/or ***** standards where applicableSubtasksKeep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding paymentsLocate and contact debtors to inquire of their payment statusNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesCreate trust relationships with debtors when possible to avoid future issuesUpdate account status and database regularlyAlert superiors of debtors unwilling or unable to pay when necessaryComply with requirements when legal action is unavoidableMaintain balances over 90 days in less than 2%Work with Customer Service Department to solve any payment discrepancyContact the customers (phone-email) about past‐due balancesRequirementsBachelor's degree in Accounting, Business, or Finance preferredExperience in SAP, accounts receivable, general accounting, or bookkeepingLanguage: Intermediate to advanced level of EnglishStrategic Thinking: Required to quickly digest data, address challenges and offer potential solutions.Spot patterns, trends and create potential resolutionsResult orientation: Recognize what results are important and identify steps needed to achieve them.Ensure tasks are completed within expected deadlines with accurate time managementCustomer focus orientation: Clearly understand and develop empathy with internal and external customers and their demands, involving clear written and oral communication skillsTeam Player: Work effectively with members of the team and assist in case resolution.Show commitment, competence and lead by example#J-*****-Ljbffr
📌 Jr Analyst Collector (Torreón)
🏢 Evonik
📍 Torreón