**Vacante para la empresa General Consults en Guadalajara, Jalisco**:**About the company**Recognized company in the customer service and call center sector, with a history of excellence in the provision of technological services.We offer a dynamic and collaborative work environment, providing opportunities for professional growth and personal development for our team.
**Location**: Guadalajara, Jalisco.
**Job requirements**- University education with a degree.
- Advanced English.
- Advanced call center experience.
- Advanced personnel management skills.
**Job responsibilities**- Supervise the provision of service in compliance with contractual commitments.
- Ensure compliance with SLA parameters in the account.
- Review and supervise projects to ensure quality and timely delivery.
- Resolve technical and operational problems efficiently.
- Manage the allocation and retention of resources for effective delivery.




**Additional benefits and perks**- Competitive monthly salary of 45,000 to 55,000.- Food vouchers- Medical, dental and vision expenses- Major medical expenses insurance- 30 days of Christmas bonus- 14 days of vacation- Social security- Profits- Quarterly bonuses- Professional growth and development opportunities.
- Collaborative and dynamic work environment.
- Additional benefits such as bonuses and work tools.
**Join our team and be part of a leading company in the customer service and call center sector.We look forward to counting on your talent and experience to continue providing quality services to our clients!
****Nível de educación deseada**:Superior - titulado**Nível de experiência deseada**:Nível Experto**Función departamental**:Atención al cliente**Industria**:Call Centers / Telemarketing**Habilidades**:- hablar inglés- experiência en call center- manejo de personal

📌 Bpo Manager (Guadalajara)
🏢 Global Consults
📍 Guadalajara