role description the event manager role at the riviera maya edition at kanai is a full-time, on-site position based in playa del carmen, roo.

this role is responsible for planning, coordinating, and executing a variety of events, including social, corporate, and group functions, ensuring that each event aligns with brand standards and guest expectations.

day-to-day responsibilities include:

- managing event timelines, budgets, and logistics;
- liaising with clients to understand needs and propose customized event solutions;
- coordinating with internal teams such as catering, operations, sales, and audiovisual to deliver seamless event experiences.
- the event manager oversees event setup and breakdown, conducts on-site supervision during events, and handles any issues that arise to maintain guest satisfaction.
- this role also involves preparing event proposals and contracts, maintaining accurate documentation, tracking performance metrics, and contributing to continuous improvement of event processes and offerings.

qualifications

- proven experience in event planning and management, including coordinating logistics, timelines, and budgets for social, corporate, or luxury hospitality events.
- strong client relationship skills, with the ability to understand client goals, present tailored event concepts, negotiate details, and provide clear, professional communication.




- excellent organizational and project management abilities, including attention to detail, multitasking under time constraints, and prioritizing multiple events simultaneously.
- demonstrated leadership and team collaboration skills, with experience directing on-site event staff and working cross-functionally with catering, operations, sales, and technical teams.
- solid problem-solving and decision-making skills, with the capacity to anticipate potential challenges, respond quickly to issues during events, and maintain composure under pressure.
- proficiency with event management software, scheduling tools, and basic office applications (e.g., word, excel, powerpoint); familiarity with hotel or venue management systems is an advantage.
- strong written and verbal communication skills in english; proficiency in spanish is highly beneficial given the location and clientele.
- background in hospitality, tourism, or a related field, ideally within luxury or lifestyle brands; prior on-site hotel or resort experience is preferred.
- ability to work on-site in playa del carmen, roo, with a adaptable schedule that may include evenings, weekends, and holidays as required by event operations.
- relevant education such as a degree or certification in event management, hospitality, business, or a related discipline, or equivalent professional experience.

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📌 Event manager (México)
🏢 Psc Industries
📍 México