Air Operations Executive
**Location**: Benito Juárez, Mexico City (CDMX)
About the Company
We are a integral leader in logistics and supply chain solutions, specializing in freight forwarding and international air, ocean, and ground transportation services.
With a strong international network, advanced technology, and experienced professionals, we deliver efficient operations, regulatory compliance, and outstanding customer service worldwide.
We foster a collaborative, dynamic, and results-oriented work environment that promotes professional growth and continuous improvement.
Position Overview
Key Responsibilities
- Manage end-to-end air freight shipments (import and export)
- Coordinate bookings with airlines and logistics providers
- Track shipments and provide status updates to customers
- Review and prepare shipping and customs documentation
- Maintain communication with customers, overseas agents, and internal teams
- Resolve operational issues and ensure service-level compliance
- Monitor and achieve operational KPIs and internal process requirements
**Requirements**:
- 1 to 3 years of experience in freight forwarding operations (air and/or ocean freight)
- Experience managing end-to-end logistics processes
- Advanced English proficiency (required) for daily interaction with teams in the United States and Canada
- Knowledge of logistics documentation and international trade procedures
- Strong organizational, communication, and attention-to-detail skills
Compensation & Benefits
- Competitive base salary
- Social Security coverage
- 30 days of Christmas bonus (Aguinaldo)
- 12 vacation days in accordance with Mexican labor law




- 50% vacation premium
- Grocery vouchers
- Savings fund
- Life insurance
- Major medical insurance
- Dental and vision plan
- Electronic discount platform
- Wellness programs
- Funeral assistance
- Savings account program
- Employee discounts and partnerships
- Paid leave benefits
Work Schedule
- Hybrid work model: Monday to Friday
- 4 days in the office and 1 day working from home
- Flexible schedule aligned with international operations
Sueldo: $19,****** - $24,****** al mes
Beneficios:
- Caja de ahorro
- Descuentos y precios preferenciales
- Horarios flexibles
- Opción a contrato indefinido
- Seguro de gastos médicos mayores
- Seguro de vida
- Trabajo desde casa
- Vales de despensa
Pregunta(s) de postulación:
- ¿Tienes experiência gestionando embarques aéreos internacionales end-to-end (desde booking hasta entrega final)?
- Describe brevemente qué tipo de operaciones aéreas has manejado (importación, exportación, ambos, volúmenes, tipo de carga).
- ¿Has trabajado en inglés con clientes, aerolíneas o agentes internacionales?
(describe el tipo de interacción (correos, llamadas, juntas).
- ¿Tienes experiência directa coordinando con aerolíneas, agentes overseas o proveedores logísticos?
- ¿Qué documentos y procesos manejas en operaciones aéreas?
(Ej. AWB, HAWB, MAWB, tracking, booking, customs docs).
- ¿Cuál es tu expectativa económica mensual ?
- ¿Tienes disponibilidad para trabajar en horarios alineados a operación con USA?
Escolaridad:
- Licenciatura terminada (Deseable)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: remoto híbrido en Benito Juárez, CDMX

📌 Air Operations Executive (Xico)
🏢 Indie Capital Humano
📍 Xico