Descripción y detalle de las actividades
**What You'll Do**:
**Customer Service**:
- Respond promptly and professionally to **customer inquiries about their subscription services**:
- Assist customers with product information, troubleshooting, and order processing.
- Ensure high levels of customer satisfaction through effective communication and problem resolution.
**Sales Support**:
- Collaborate with the sales team to facilitate order fulfillment and logistics coordination.
- Generate and manage sales leads through CRM software.
- Schedule customer meetings for outside sales team.
- Assist in preparing sales presentations and proposals.
**Light Marketing Support**:
- Conduct market research and competitor analysis to support marketing strategies.
- Coordinate the distribution of marketing materials and promotional items.
**Back Office Administrative Support**:
- Manage calendars, schedule appointments, and coordinate meetings.
- Prepare and maintain documents, spreadsheets, and reports.
- Assist with data entry, file organization, and record-keeping tasks.
Experiência y requisitos
**What We're Looking For**:
- Bachelor's degree in **business administration, marketing, legal, accounting, or related field**.
- **Excellent English**communication skills, both written and verbal.




- Strong customer service orientation with a proactive and problem-solving attitude.
- Proficiency in Google (Docs, Sheets, Slides), Microsoft Office Suite (Word, Excel, PowerPoint), and familiarity with CRM software.
- Ability to work independently with mínimal supervision while also being a collaborative team player.
- Excellent problem-solving skills.
- Exceptional organizational skills and attention to detail.
- Flexibility to adapt to changing priorities and deadlines in a fast-paced environment.
- Interest in the legal industry and its intersection with AI.
**What we offer and other important information**:
- $25,000 - $30,000 pesos per month (gross salary)
- Position on-site
- Monday-Friday 7:00 am
- 4:00 pm or 8:00am-5:00pm PST.
- Enjoy proportional vacations.
- Opportunities for professional development.
- A progressive company culture where your ideas are valued
Beneficios
- Incentivos de acuerdo a la LFT
**Número de vacantes** 1
**Área** Atención a Clientes/Call Center/Telemarketing
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Estudios** Carrera con título profesional
**Inglés**Hablado: Avanzado, Escrito: Avanzado
**Disponibilidad p.
viajar** No

📌 Customer Success Representative - Foránea (Ciudad Juárez)
🏢 Bridge Solutions Group
📍 Ciudad Juárez