**Vacante para la empresa GS HEADHUNTER LATAM en Polanco - Miguel Hidalgo, Ciudad de México**:
**Position Summary**:
**PLEASE NOTE - This is an hybrid role (3 days onsite) based out of Mexico.
**
**Responsibilities include, but not limited to the following**:
- Understand and support retail business processes and functionality focused but not limited to Point of Sale front
- Participate in and contribute to US and international IT related Retail projects
- Gather and document business requirements, processes changes and workflows
- Integrate and implement new processes and solutions into existing system landscape
- Support formal testing conducted by the business for system modifications and fixes
- Manage and monitor system communication (interfaces)
- Create/edit training documentation using a variety of media
- Provide end-user and internal training
- Proven ability to work independently and ability to handle multiple project in an organized manner
**Qualifications**:
- Minimum Bachelor's degree in IT/ Software engineering from an accredited college or university
- 5 years' experience in similar roles
- Able to interface with internal customer and IT Management to communicate complex ideas clearly
- Able to grasp complex technical concepts quickly and produce detailed requirements documents
- Experience in supporting and configuring Oracle Retail Xstore Point of Service (POS) system
- Knowledge of Xstore modules, including sales, inventory, and promotions
- Proficiency in SAP Retail, SAP CAR, and SAP AFS modules,



with hands-on experience in configuration and support
- Understanding of integration points between SAP Retail, SAP CAR, SAP AFS, and other enterprise systems
- Familiarity with SOVIA (Store Operations Visibility and Insight Analytics) for real-time monitoring
- Ability to troubleshoot and optimize SOVIA for better performance
- Expertise in supporting SIVIS (Store Inventory Visibility and Intelligence System)
- Knowledge of SIVIS data structures and ability to perform data analysis
- Knowledge of any CRM or eCommerce solutions is preferred
- Gather and document business requirements, processes changes and workflows
- Create/edit training documentation using a variety of media
- Able to occasionally travel internationally - valid passport required.
- Analytical, independent, structured, and careful work attitude, as well as organizational talent and assertiveness
- Speaking other languages like German, Spanish or Portuguese is a plus.
- Able to lift 50lbs
**Your benefits**:
Salary gross: $60,000 to $65,000 monthly.
Robust compensation package above the legal requirements.
Adaptable office hours.
Birthday off
Exclusive employee discounts
Comprehensive wellness programs to promote health & well-being.
Continuous development
Life and career plan
**Nível de educación deseada**:
Superior - titulado
**Nível de experiência deseada**:
Nível Gerencial
**Función departamental**:
Tecnología / Internet
**Industria**:
Comercio al por menor / Minorista o Retail
**Habilidades**:
- SAP Retail
- xStore
- SOVIA
- SIVIS

📌 Analyst Sap Retail Application Support (Xico)
🏢 GS Headhunter LATAM
📍 Xico