**Essential Responsibilities**:
- Sell and service all vacation product offerings including, but not limited to, air, car, hotel and resort.
- Bring and enhance a favorable working relationship with all other company employees; foster and promote a cooperative and harmonious work environment, to increase maximum employee morale, productivity, and efficiency/effectiveness.
- Adhere to our QSDD form and any other QA policy standards.
- Adhere to our Transfer Program rules and expectations.
- Miscellaneous: Special projects implemented / discontinued at any time, such as training support.
**Requirements**:
- **Travel industry/call center experience required.
**:
- **Full English and Spanish proficiency (verbal and written).
**:
- **1 year minimum of GDS proficiency at advanced level; Sabre preferred.
**:
- Experience on travel agency Backoffice systems (Trams, Agency Manager, IAR) is a plus.
- Other ticketing systems experience is a plus.
- Excellent communication, interpersonal, problem solving, and negotiation skills.
- Experienced with escalations and difficult people, and/or situations.
- Multitasking
Welcome to **_arrivia_**.
We specialize in making brands better through the power of travel.




With more than 55 years of combined experience, we're a merger of three powerhouse brands (in case you've heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations.
With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our integral staff.
We're focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey.
Grow with us, as we continue our path to deliver innovative solutions and take charge of change.
The adventure is only beginning.
We're on a mission to help people around the world travel better and experience more.
Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.
Here at**_arrivia_** we
- **Stay Curious** - Explore new challenges and make space to learn, grow and improve
- **Keep it Real** - Earn trust through open, honest and clear communication
- **Own it** - Seek ways to make an impact and take action
- **Win Together** - Create a culture of connection and inclusion where everyone can be their best

📌 Gds Travel Agent (Xico)
🏢 Arrivia
📍 Xico