**Date**:9 May ****
**Location**:Guadalajara, JAL, MX
- Broad Area - 1: Business Analysis
- Coordinate in gathering the requirement from the client
- Closely work with clients to understand issues and propose appropriate solution
- Support in creating a detailed business analysis, outlining problems, opportunities, and solutions for the client
Broad Area - 2: Client Servicing by monitoring & controlling projects
- Closely monitor the project status with regular reviews or follow-ups with all the internal stakeholders and leads on the progress; perform quality checks regarding the outcomes required for the projects
- Manage client escalations with effective communication on the cause to all stakeholders; monitor the escalations to help stabilize the project.
Perform root cause analysis along with all stakeholders.
- Resolve any issues and problems faced by client and provide solutions to maintain client relations
- Develop and maintain long-term relationships with client in respective markets
- Prepare status reports for regular client updates and governance

📌 Csm Lead (Guadalajara)
🏢 Indegene
📍 Guadalajara