Job Description:- To supervise and coordinate last-mile DSP logistics operations, ensuring delivery efficiency, customer satisfaction, and achievement of operational goals.
Lead a team of delivery drivers and logistics staff, optimizing resources and processes.
- Coordinate daily DSP delivery route planning and dispatch operations.
- Supervise and lead the team of DSP delivery drivers and internal logistics Drivers.
- Ensure compliance with delivery schedules, service quality, and operational standards.
- Monitor DSP team performance using key metrics (KPIs): on-time delivery, incident rates, productivity, etc.- Handle operational incidents and resolve issues in real time.
- Collaborate with other departments such as Customer Service, Network, Warehouse, IT, and Other OPS to ensure seamless service.
- Oversee inventory control, returns, and related delivery documentation.
- Implement process improvements to increase efficiency and reduce costs.
- Train, motivate, and evaluate team members and last mile suppliers.




- Ensure compliance with safety regulations and occupational risk prevention protocols.Job Requirements:Education:Technical or university degree in Logistics, Business Administration, Industrial Engineering, or a related field.Experience:Minimum of 1 years in a similar role, preferably in last-mile or e-commerce logistics.Technical Skills:Proficient in logistics management systems (WMS, TMS, ERP).
Strong command of office software (Excel, Google Workspace).
Knowledge of urban delivery routes and dispatch planning.Personal Skills:Strong leadership and team management abilities.Results- and customer-oriented mindset.Ability to work under pressure and make quick decisions.Organizational skills, proactivity, and effective communication.
- Seniority Level- Associate- Industry- Transportation, Logistics, Supply Chain and Storage- Employment Type- Full-time- Job Functions- Supply Chain- Skills- Warehouse Management

📌 Cainiao-Operations Quality Control-Monterrey (Linares)
🏢 Cainiao Group
📍 Linares