Lighting, furniture, and jewelry design and manufacturing company seeking expansion is looking for: Account ExecutivePosition Objective:Provide personalized, clear, and timely service to IM-PG clients through various contact channels, efficiently resolving inquiries, requests, and consultations while ensuring a positive experience in every interaction.Main Responsibilities:Meet sales targets (monthly and by brand)Maintain a steady flow of prospects and opportunitiesConvert leads into clientsProvide professional, clear, and timely service to clients and the work teamEnsure customer satisfaction throughout the entire processKeep the client and order database updated and organizedEnsure orders are processed correctly, from sale to deliveryVerify that order details are accurateKeep clients informed about the status of their ordersValidate final payments and confirm details before shipping ordersPrepare quotes and invoicing (QB)Follow commercial and operational guidelinesPosition Profile:Completed or incomplete degree in Interior Design, Industrial Design,



or BusinessCRM and Microsoft Office 365 proficiencyProject Management tools experienceIntermediate-advanced English (Required)Experience with e-commerce platforms, websites, and social media for customer service and sales closingKnowledge of invoicing software (QuickBooks) desirableExperience in sales and customer service across multiple channels (inbound and outbound)Post-sale follow-up and client portfolio managementExperience handling multiple brandsExperience in shipping quotes, order logistics coordination, and billing processes desirableAdvanced English proficiency (Required)Knowledge of Microsoft Office 365, ERP systems (Odoo), Shopify, 1stDibs (desirable), Project Management (ClickUp, desirable), QuickBooks (desirable)Glassford Moncada offers:Monthly salary of $15,000 MXNVariable commission structureWeekly paymentsMonday to Friday schedule, 8:00 AM – 6:00 PM (Fridays until 4:00 PM)Paid afternoon off on your birthdayGrowth opportunitiesLegally required benefitsPunctuality bonusOption for indefinite contractCentral work location (Zapopan Centro)

📌 Sales & Customer Service (México)
🏢 Glassford Moncada
📍 México