At Alorica, we only do one thing – make lives better, one interaction at a time.
We're a integral leader in customer service and experience, serving the world's biggest brands – the ones you love and use every day!
Our team spans hundreds of locations around the globe, with over a hundred thousand awesome employees...and you could be the next one!
SummaryActs as a strategic advisor and HR expert by aligning HR strategies with business goals, while providing support and guidance to management and employees.
Key responsibilitiesDevelop Human Resources solutions by collecting and analyzing information and recommending courses of action.Ensure compliance with federal, state, and local legal requirements by studying existing and new legislation, anticipating changes, enforcing adherence, and advising management on necessary actions.Participate in developing department goals, objectives and systemsHandle employee relations counseling,



outplacement counseling, and exit interviewing.Assist in evaluating reports, decisions, and outcomes in relation to established departmental goals.
Recommend new approaches, policies, and procedures to continuously improve department efficiency and service delivery.Perform other duties as assigned by management.
Qualifications & RequirementsA minimum of 2 years experience of Human Resources Business Partner is required.Proficiency with Microsoft Office tools, particularly—though not limited to—Excel pivot tables and data analysis in Excel.Advanced English level (B2 in CEFR) and excellent communication skills.Excellent leadership and organization skills, with critical mind-set and proactiveness Position on-site to work in Puebla.

📌 Human Resources Business Partner (Xico)
🏢 Alorica
📍 Xico