Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services, including fast, secure, and affordable general money transfers, currency exchange, mobile top‐up, bill payment, and check cashing services, across more than 600,000 locations in nearly 200 countries and territories.
About This Role
The Account Receivables department is seeking a mid‐level, analytical professional to support our agencies and branches in Mexico.
The role involves making collections calls, managing customer accounts, tracking performance, and supporting the daily operations of the Accounts Receivable department.
Roles & Responsibilities
Make collections calls and collect on past‐due balances.
Develop strong customer focus and high service‐level relationships with internal and external clients.
Assist in the daily operations of the Accounts Receivable department.
Provide ad‐hoc information and data analysis as requested.
Meet established timelines and predefined goals for assigned work.
Resolve AR account conflicts, bringing agencies back on track to be producing RIA agents.
Analyze customer accounts during application for skipped or partial payments, or customer errors, and contact customers immediately to resolve remittance discrepancies.




Conduct Accounts Receivable analysis and reporting.
Generate AR aging reports and identify critical issues.
Contact customers via phone, email, and fax to collect past‐due amounts, identify reasons for non‐payment, and develop strategic plans with management to resolve issues.
Coordinate onsite visitation to agencies with the International Ria Sales Team as needed.
Position Requirements
Previous experience in a contact‐center environment, handling a high volume of inbound and outbound calls (minimum one year).
Strong organizational and time‐management skills.
Mathematical and computer skills.
Proficiency in spreadsheets.
Bilingual in English and Spanish (advanced language knowledge).
Customer service experience.
Excellent interpersonal, verbal, and listening skills.
Analytical and problem‐solving skills.
Decision‐making ability.
Attention to detail and high level of accuracy.
Perks & Benefits
Competitive salary.
5% food vouchers.
30‐day Christmas bonus.
15 days of initial vacation.
Life insurance.
Medical insurance.
Work‐life balance.
Ria Money Transfer is an equal‐opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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📌 Assistant Accounts Receivable (Santiago de Querétaro)
🏢 Ria Money Transfer
📍 Santiago de Querétaro