05 ago
|
Eaton
|
Santiago de Querétaro
05 ago
Eaton
Santiago de Querétaro
Eaton's Corporate Sector division is currently seeking an Inside Sales Representative.What you'll do:The Inside Sales Specialist will provide dedicated technical, and operational support to all retail Account Managers and offer Pro Sales support on the Lowe's and Home Depot accounts.
The position combines inside sales operational support with specialized Pro project support, ensuring timely quotes, order management, and technical assistance, within the retail business.Key ResponsibilitiesPro Sales SupportServe as a dedicated inside sales partner to Account ManagersSupport quotes for the Lowe's and Home Depot Pro businessManage customer inquiries via phone and email with professionalism and urgencySupport sales with pricing, lead time, product availability, and policy guidanceQuoting & Small Project SupportPrepare and process customer quotes; manage quote renewals and follow-upsProvide take-off support for small Pro projectsInterpret basic drawings, scopes, and material lists to create preliminary BOMsPartner with pricing, sales, and engineering for accurate and timely quote deliveryOrder Management & FulfillmentSupport end-to-end order processing for Pro projects and standard ordersEnsure product accuracy, pricing alignment, and configuration correctnessCoordinate with supply chain, logistics, and order management for on-time deliveryManage post-order requests including changes, clarifications, and delivery coordinationTechnical & Product SupportRespond to product selection, specification,
and application inquiriesCross-reference competitor part numbers to Eaton or approved equivalentsProvide technical guidance and elevate complex issuesMaintain working knowledge of Eaton product lines and competitive offeringsCustomer & Sales GrowthProactively follow up on quotes and ordersLead special projects (ex. SPA creation during GPI implementation)QualificationsProficiency with CRM, ERP, quoting tools, Bid Manager, and Microsoft OfficeMinimum of 3 years of experience in inside sales, sales support, or technical supportExperience with electrical, construction, or industrial products is a plusExperience supporting quotations, order management, and small projectsAdvanced English proficiencyAdvanced proficiency in Microsoft ExcelExperience providing commercial support to retail accountsSkills & CompetenciesStrong customer service and communication skillsAbility to manage multiple priorities and meet critical deadlinesDetail-oriented with strong analytical skillsAbility to interpret technical information and drawingsStrong collaboration and cross-functional coordination skillsProven ability to drive results in a fast-paced, time-sensitive environmentEqual Employment OpportunityWe are committed to ensuring equal employment opportunities for job applicants and employees.
Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.Application Process#LI-KL1
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📌 Inside Sales Representative (Santiago de Querétaro)
🏢 Eaton
📍 Santiago de Querétaro